Effective Date: July 29, 2025
Company Name: Canada Express Car Rentals
Website: https://canadaexpresscarrentals.com


1. Acceptance of Terms

By accessing or using our website or services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.


2. Eligibility

To rent a vehicle, you must:

  • Be at least 21 years old (age may vary by vehicle type).

  • Hold a valid driver’s license with at least 1 year of driving experience.

  • Provide valid government-issued ID and proof of address.


3. Booking & Reservation

  • All bookings are subject to vehicle availability.

  • A valid payment method is required to confirm your reservation.

  • Prices may vary depending on rental duration, location, and vehicle type.

  • We reserve the right to cancel a booking due to incorrect information or fraudulent activity.


4. Pick-Up & Return

  • Vehicles must be picked up and returned at the agreed time and location.

  • Late returns may incur additional charges.

  • Vehicles should be returned in the same condition as they were issued.

  • Fuel level must match the level at the time of pick-up (unless otherwise agreed).


5. Cancellations & Refunds

  • Cancellations made more than 24 hours before pick-up time will receive a full refund.

  • Cancellations made within 24 hours may incur a cancellation fee.

  • No-shows are non-refundable.


6. Insurance & Liability

  • Basic third-party liability insurance is included in all rentals.

  • Customers are liable for damages, loss, or theft not covered by insurance.

  • Additional coverage is available at the time of booking.


7. Prohibited Uses

You may not use the rental vehicle for:

  • Illegal activities

  • Racing or off-road driving

  • Transporting hazardous materials

  • Subletting or re-renting the vehicle


8. Damage, Theft & Accidents

  • All incidents must be reported to us and local authorities immediately.

  • You may be responsible for repair or replacement costs depending on the damage and insurance coverage.

  • In the case of theft, a police report and vehicle keys must be submitted.


9. Privacy

We value your privacy and handle all personal data in accordance with our Privacy Policy.


10. Limitation of Liability

Canada Express Car Rentals is not liable for:

  • Any indirect, incidental, or consequential damages

  • Loss of personal belongings in the vehicle

  • Delays due to weather, traffic, or third-party service disruptions


11. Modifications to Terms

We may update these Terms and Conditions at any time. Changes will be posted on our website with the new effective date.


12. Governing Law

These terms are governed by the laws of the Province of Ontario, Canada. Any disputes shall be resolved under the jurisdiction of Canadian courts.


13. Contact Information

If you have any questions about these Terms and Conditions, please contact us:
📧 Email: info@canadaexpresscarrentals.com
📞 Phone: +1 (905) 793-2200